2 99bet Terms and Conditions

1 General Provisions and Acceptance

These terms and conditions ("Terms") apply to the use of the 2 99bet platform and all related services. When you create an account, log in, or use the service in any way, you are automatically considered to have accepted these Terms.

These Terms constitute a legally binding agreement. If you disagree with any part of these Terms, you are asked to refrain from using the service.

2 99bet provides services in Bengali for users in Bangladesh. The Bengali version of these Terms is considered the final and authoritative version. For more details, please read our About Us page.

2 Account Registration and Management

2.1 Registration Requirements

To open an account with 2 99bet, you must register with accurate and truthful information. Your name, date of birth, mobile number, and payment method details must all be genuine. Registering with false information is strictly prohibited.

2.2 Single Account Policy

Each person may operate only one account. If multiple accounts belonging to the same person are found, 2 99bet reserves the right to suspend or cancel all of them, and any bonuses may be forfeited.

2.3 Account Security

Keeping your username and password secure is your own responsibility. Do not share your login details with any third party. Report any unauthorized access to your account to the 2 99bet support team immediately.

2.4 Identity Verification (KYC)

For security purposes, 2 99bet may request identity documents, proof of address, or payment method documentation at any time. The platform reserves the right to hold withdrawals or restrict accounts until verification is complete.

• Scanned copy of national ID card or passport
• Proof of ownership of the mobile banking account
• Copy of bank statement if required

3 Age Requirements and Eligibility

All services on 2 99bet — casino games, sports betting, live casino, and other sections — are for persons aged 21 and above only. Minors are strictly prohibited from opening accounts or using the service.

At the time of registration, you must confirm that you are over 21 years of age. 2 99bet may request documents to verify age at any time. If a user is found to be a minor, the account will be cancelled and no deposited funds will be returned.

4 Deposits, Withdrawals, and Payment Policy

4.1 Deposit Rules

The minimum deposit amount on 2 99bet is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Funds can be added quickly and securely through these methods.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. The available withdrawal methods are the same as for deposits: bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally processed within 1 hour.

4.3 Payment-Related Rules

• The account used for deposits and the account used for withdrawals must be registered under the same name.
• Making or receiving payments in a third party's name is not permitted.
• If any transaction is suspected to be unlawful, 2 99bet reserves the right to hold that transaction.
• Processing times may vary for bank transfers.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳8,000. Before withdrawing this bonus, the bonus amount must be wagered 25 times. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000, and the wagering requirement is ৳1,000 × 25 = ৳25,000.

5.2 Regular Promotions

2 99bet offers the following regular promotional offers:

• Weekly Deposit Reward: 30% bonus on qualifying deposits each week, up to ৳5,000; wagering 20 times; minimum deposit ৳200.
• 2 99bet Slots Festival: 50% bonus on deposits in the slots section, up to ৳8,000; wagering 25 times; minimum deposit ৳200.
• Weekend Special: 40% bonus on deposits over the last two days of the week, up to ৳6,000; wagering 22 times; minimum deposit ৳200.
• Birthday Gift: A reward of up to ৳2,000 once during the registered birthday month; wagering 15 times.
• Refer a Friend: Up to ৳3,000 for each successful referral; wagering 18 times.

5.3 General Bonus Rules

• Bonus funds may not be withdrawn before the wagering requirements are met.
• Each bonus may be claimed only once — attempting to claim the same promotion more than once may result in account cancellation.
• 2 99bet reserves the right to modify or discontinue any promotional offer.
• If misuse or manipulation of a promotion is suspected, the bonus may be forfeited.

6 Gameplay, Betting, and Fair Play

6.1 Permitted Activities

The 2 99bet platform offers slot games, live casino, fishing games, sports betting, cricket betting, and various other gaming services. Each game has its own rules, and it is your responsibility to familiarise yourself with them before playing.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and forfeiture of winnings:

• Playing games using bots, software, or artificial means.
• Attempting to manipulate game outcomes or gain an unfair advantage.
• Claiming the same bonus from multiple accounts.
• Using the service for money laundering or any illegal financial activity.
• Attempting to breach the platform's security systems.

6.3 Technical Errors

Any funds or prizes incorrectly displayed due to a technical error will not be considered valid. In such cases, 2 99bet reserves the right to make corrections.

7 Responsible Gaming

2 99bet firmly believes that gambling is a form of entertainment, not a means of income. We encourage our members to play responsibly and within their means.

By reading the Responsible Gaming Guidelines, you can set deposit limits, bet limits, or arrange a temporary break for yourself. Our support team is available 24/7 in Bengali to help with this.

• Never bet beyond your budget.
• Avoid placing large bets to try to recover losses.
• Do not use household funds for gaming.
• If you notice signs of gaming addiction, seek professional help.

8 Privacy and Personal Data

2 99bet treats the protection of your personal data as a top priority. Information provided at registration is used only for improving service quality, identity verification, and financial transactions.

Full details of how your data is collected, stored, and used can be found in our Privacy Policy. By continuing to use the service, you are also considered to have agreed to that policy.

• All data is secured through SSL encryption.
• Personal information is not sold to third parties.
• Data is not shared except where required by law.

9 Account Suspension and Cancellation

9.1 Closure by the User

You may request to close your account at any time. In that case, the balance in your account may be withdrawn, subject to any active bonus wagering requirements being met.

9.2 Suspension by 2 99bet

2 99bet may temporarily or permanently close your account in the following circumstances:

• Violation of these Terms.
• Fraudulent or unethical activity.
• Failure to complete KYC verification or providing false information.
• Order from a court or law enforcement authority.

10 Changes and Updates to the Terms

2 99bet reserves the right to change, amend, or add to any part of these Terms at any time. Where changes are significant, registered users will be notified by email or platform notification where possible.

If you continue to access and use the platform after any changes, you will be considered to have accepted the new Terms. It is therefore advisable to check this page regularly.

11 Contact and Dispute Resolution

11.1 Support

If you have any questions about these Terms or encounter any account-related issues, contact the 2 99bet support team. Our 24/7 live chat and email service is available in both Bengali and English.

Email: [email protected]

11.2 Complaints Process

If you have a dispute or complaint, first try to resolve it through live chat. If unresolved, submit a detailed complaint by email. 2 99bet will review the complaint and respond within a reasonable time.

For answers to common questions, you can visit our FAQ section — detailed answers to many common questions are available there.